AI-POWERED CLIENT INTAKE + SOA DRAFTING

A02 helps advice firms move faster

A02 is an AI-powered client intake and SOA drafting system for Australian advice firms. It helps collect client information, structure the fact-find, flag missing information, generate draft advice documents, and keep a clear audit trail.

AI drafts. Licensed advisers review, edit and approve. No advice is issued without human adviser approval.

SOA templates are designed around ASIC RG 90 principles and can be configured to each licensee's compliance standards.

A02 — Advice Intake Workflow
A02

Welcome. I'm your AI advice-intake assistant. I'll help organise your information before a licensed adviser reviews your situation.

Could you tell me about your current financial situation and goals?

I'm 35, married with two kids. Combined household income of $180k. We want to set up education funds and review our super.
A02

Great, that gives me a solid starting point. I've noted your family situation and income.

Let me ask about your current super arrangements — do you know which funds you and your partner are with?

Designed for Australian advice workflows

Client intakeStructured fact-findSOA draftsAdviser approvalAudit trail

Everything your firm needs

From initial intake to adviser-reviewable SOA drafts, A02 keeps licensed advisers in control of the advice process.

AI-Guided Fact-Find

Conversational AI progressively gathers client information, building a structured fact-find in real time. No forms, no friction.

Adviser-Reviewable SOA Drafts

Generate adviser-reviewable SOA drafts from approved templates in minutes, ready for human review and editing.

Adviser Review Queue

Human advisers claim, review, and approve advice through an intuitive dashboard. Full audit trail included.

Digital Signing

Clients review and sign adviser-approved documents digitally. No printing, scanning, or posting required.

Role-Based Access

Separate portals for clients, advisers, and admins. Each role sees exactly what they need.

Missing Information Warnings

Incomplete or inconsistent fact-find details are flagged before draft advice is submitted for review.

How it works

A human-in-the-loop workflow from intake to signed advice

01

Client completes AI-guided fact-find

The client has a natural conversation with an AI advice-intake assistant that captures goals, scope, and financial details.

02

A02 structures client information

A02 maps the conversation into structured fact-find sections and flags missing or inconsistent information.

03

Draft SOA or file note is generated

Draft documents are generated from approved templates and licensee-configured instructions.

04

Adviser reviews, edits and approves

A licensed adviser claims the review, edits the draft, returns it for more information if needed, and approves it before issue.

05

Client signs

The client signs only after adviser approval, and the audit trail is retained.

06

Audit trail is retained

Submissions, adviser actions, status changes and signatures are recorded for review.

COMPLIANCE FIRST

Built for adviser control

A02 is designed for Australian advice workflows where licensed advisers review and approve client-facing advice before issue.

  • SOA templates designed around ASIC RG 90 principles
  • Full audit trail for every advice document
  • Role separation enforces the advice approval workflow
  • Structured fact-find captures required client data
  • Scope of advice and out-of-scope matters are captured
  • Admin controls for template customisation and review settings

Complete Audit Trail

Every action is logged — from AI conversations to adviser approvals to client signatures. Fully searchable and available for compliance reviews.

Human-in-the-Loop

AI drafts, licensed advisers approve. No advice reaches clients without review by a licensed financial adviser in your firm.

Template Controls

Admins customise SOA templates to match your firm's compliance requirements and licensee-specific document standards.

Fact-find

AI-guided client intake

Drafts

SOA and file-note preparation

Review

Licensed adviser approval gate

Records

Audit trail and version history

Trust and security

A02 surfaces the controls advice firms expect: clear access boundaries, record keeping, and transparent handling of client information.

Access Controls

Client, adviser and admin portals keep workflows and permissions separated.

Client Data Ownership

Client information remains part of the licensee workflow and is available for adviser review and export.

AI Data Handling

The product is positioned for configurable AI providers and policies, including model-training restrictions where supported.

Record Keeping

Audit logs capture key actions such as submission, generation, claim, approval, return and signing.

Template Controls

Admins can maintain the SOA template and AI writing instructions used for draft documents.

Consent and Signing

Clients review adviser-approved documents and sign digitally inside the client portal.

Simple, transparent pricing

Start free, scale as your practice grows

Starter

$0per month

Perfect for trying A02

  • Up to 5 active clients
  • 1 adviser seat
  • AI fact-find and SOA drafting
  • Standard SOA templates
  • Email support
Join adviser beta
Most Popular

Professional

$299per month

For growing advisory practices

  • Unlimited active clients
  • Up to 10 adviser seats
  • Custom SOA templates
  • Priority AI processing
  • Audit log exports
  • Priority support
Try adviser workflow

Enterprise

Customcontact us

For large AFSL firms and dealer groups

  • Unlimited everything
  • Custom integrations
  • Dedicated account manager
  • SSO / SAML authentication
  • Custom compliance workflows
  • SLA guarantee
Join adviser beta

Ready to transform your practice?

See how A02 can help your advice firm reduce fact-find, drafting and review effort while keeping licensed advisers in control.